Calculation of shipping charges?
Maillot-Bonsaï offers shipping methods designed for fragile items.
Packaging and shipping charges depend on the items in your order and the country of delivery. We deliver anywhere in the world, and delivery countries are classified by zone.
To see how shipping charges are calculated, click here.
Do you deliver to France’s overseas departments and territories?
Yes, but delivery to the overseas departments and territories includes an additional charge compared to France proper. See the table of shipping charges.
How long does delivery take?
For products in stock, it takes about 72 hours. However, sometimes certain items are out of stock. In this case please contact customer service for information on product availability.
If I return package without having contacted after sales service, what happens?
Your package will be refused and no reimbursement will be made.
Package
Contrary to some received ideas, the bonsaïs is the robust plants that perfectly endure the journeys. Let's recall ourselves the journeys of several weeks merely that they do at the time in the holds of the ships of the imports every year arriving from Japan.
Our experience concerning expedition goes back to the years 1989 time to which we delivered our trees in many countries or the postal services were well less rapids than nowadays.
Pioneer in the VPC of bonsaï in France since soon 20 years we send the bonsaïs as well that the accessories. Our methods of packing evolved with the means of transportation. Our plants are wrapped to avoid the dehydration and the cold and hot and are fixed solidly in their packing, they are generally delivered in perfects state toward all destinations. The plants in bloom require some very tidy techniques of packing that we perfectly master and that permit their expedition.